Tuesday 17 September 2013

Connecting to Lync Server troubleshooting


I was able to resolve lync client's incompatible server version problem connecting with office communicator server with below registry change.

1. Run "regedit"
2. Go to
     HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Communicator
3. Right click and create DWORD (32-bit) value
4. Enter value name as "DisableServerCheck"
5. Enter value data as "1"
6. Similarly add "GalDownloadInitialDelay" DWORD
7. Enter its value as "0"
8. And now try signing in

Note: Make sure that on Lync Server control panel you are allowing older communicator clients to connect.

Apart from this you should refer to below link
http://support.microsoft.com/kb/2541980


Problem:
Cannot search GAL ( Global Address List ) using Lync 2010




1. Press control button
2. Right click on Lync ( communicator ) icon on notification icon
3. " Configuration Information" new menu item will be displayed along with others like open,exit etc.
4. Select "Configuration Information"
5. Look for "GAL Status"
6. Copy the URL it is pointing to
7. Open Internet Explorer
8. Paste the GAL Status URL and go
9. Verify that URL is accessible


Tags:
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lync server version check, lync 2010 server version incompatible,microsoft lync server version incompatible, lync client trouble,lync client troubleshooting guide , lync client troubleshooting

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